Cancellation Policy

Trips cancelled with less than 24 hour's notice are subject to charge.

This includes "head count change". If you book for 5 people, and show up with 4, you will be charged for the 5th seat.

Guests who fail to show for their trip without calling to give notice of cancellation will be charged the full fare. 

We have a limited number of trips per day. It's not our business plan to charge people for a trip they didn't take, but we turn away many people once you reserve your seats.

There is never a charge to cancel during inclement weather.