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Booking Tips

1. If you are unable to find the trip you want in the booking app, that's because it's not available. For the pony swim, return swim, and round up trips, we have a large group with standing reservations. If something becomes available for those events, it's last minute, and we will post it on our FB page. If you think it's an error within our booking app, shoot us an email and we can check it from the back end.

2. Book for your largest possible group. It's easy to reduce the number of people in your booking (at least 24 hours in a advance). But not to add someone, it's likely we will book up.

ie. If your group grows from 6 ppl to 7 ppl, you will no longer fit on our "6 passenger" boat, and will need to switch to our "16 passenger" boat.

3. Make 1 booking for your whole group. If you are meeting some friends for the boat ride, try to make one single booking so we know you are together. Sometimes we move groups from one boat to another, to keep our operators working.

4. Inclement wx can cause us to cancel or modify trips. When booking far in advance, consider booking a back-up date too. Just be sure to cancel the back up 24 hours in advance to avoid getting charged for it.

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