Booking Tips

1. If you are unable to find the trip you want in the booking app, that's because it's not available. For the pony swim, return swim, and round up trips, we have a large group with standing reservations. If something becomes available for those events, it's last minute, and we will post it on our FB page. If you think it's an error within our booking app, shoot us an email and we can check it from the back end.

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2. Book for your largest possible group. It's easy to reduce the number of people in your booking. But not to add someone, as we typically fill up. So if your group is gonna be 8-10 people, book for 10. You can cancel the other 2 seats up to 24 hours in advance for no charge. (Be advised: If you cancel with less than 24 hrs notice you are subject to the full charge).

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3. Make 1 booking for your whole group if possible. If you are meeting some friends for the boat ride, try to make one single booking for the group so we know you are together. Sometimes we move groups from one boat to another, to better handle inclement wx or to keep our operators working.

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4. Bring cash if paying separately. We don't always have the ability to process credit cards at the dock (we only have the card you reserved with on file). So if your group intends to pay separately, have them bring cash. We can email invoices, but that digitally complicates what could be a simple paper transaction. (Oh…. .it was "underscore" tiger@gmail, not "dash" tiger@gmail......I'll resend it .)

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5. Inclement wx can cause us to cancel or modify trips. When booking far in advance, consider booking a back-up date too. Just be sure to cancel the back up 24 hours in advance to avoid getting charged for it.